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Table of Contents

Shipping Terms

Effective Date: February 22, 2026

Company: LAMA E-Commerce

Email: info@lama.com

Phone: +1 (234) 567-890

1. Overview

These Shipping Terms describe how LAMA E-Commerce delivers orders to you. By placing an order, you agree to these terms. Delivery times, fees, and options may vary by location and product availability.

2. Delivery Areas

We ship to addresses within the regions and countries listed at checkout. Shipping availability is determined by your delivery address. If your location is not supported, you will be notified before payment.

Some items may have delivery restrictions (e.g., size, weight, or regulatory limits). In such cases, we will inform you and suggest alternatives when possible.

3. Delivery Times

Estimated delivery windows are shown at checkout and in your order confirmation. They are estimates only and do not guarantee a specific delivery date. Delays can occur due to weather, customs, carrier capacity, or other factors beyond our control.

Business days are typically Monday through Friday, excluding public holidays. Orders placed outside business hours may be processed on the next business day.

4. Shipping Fees

Shipping fees depend on your delivery address, order weight, and the shipping method you choose. The exact amount is displayed before you complete your order. Fees may be waived for certain promotions or order thresholds as indicated on the site.

All fees are in the currency shown at checkout. Taxes or duties may apply in some regions and are your responsibility unless otherwise stated.

5. Order Processing

Once your order is confirmed and payment is received, we prepare your items for shipment. Processing usually takes 1–3 business days. You will receive an email when your order has been shipped.

If an item is out of stock or delayed, we will contact you with options such as a partial shipment, substitution (where applicable), or refund for the affected item.

6. Order Tracking

When your order ships, we will send you a tracking number and a link to track your package with the carrier. Tracking updates depend on the carrier and may not be real-time. If tracking does not update for several days, please contact us and we will follow up with the carrier on your behalf.

7. Damage or Loss in Transit

If your order arrives damaged or does not arrive within the expected window, please contact us as soon as possible with your order number and, if applicable, photos of the damage or packaging. We will work with the carrier to resolve the issue and may offer a replacement or refund in line with our return policy.

For lost or significantly delayed shipments, we will open an investigation with the carrier. Resolution may take several business days. We are not liable for delays or failures caused by the carrier or events outside our control, but we will do our best to find a fair solution.

8. International Shipping

For orders shipped across borders, delivery times may be longer due to customs clearance. You are responsible for any import duties, taxes, or fees imposed by your country. The carrier or customs may contact you for payment or documentation; non-compliance can result in delays or return of the shipment.

Some products cannot be shipped to certain countries due to legal or regulatory restrictions. We will not ship to addresses where such restrictions apply.

9. Contact

For questions about shipping, delivery, or these terms:

  • 📞+1 (234) 567-890
  • 📧info@lama.com
  • 📍Global

Table of Contents

Shipping Terms

Effective Date: February 22, 2026

Company: LAMA E-Commerce

Email: info@lama.com

Phone: +1 (234) 567-890

1. Overview

These Shipping Terms describe how LAMA E-Commerce delivers orders to you. By placing an order, you agree to these terms. Delivery times, fees, and options may vary by location and product availability.

2. Delivery Areas

We ship to addresses within the regions and countries listed at checkout. Shipping availability is determined by your delivery address. If your location is not supported, you will be notified before payment.

Some items may have delivery restrictions (e.g., size, weight, or regulatory limits). In such cases, we will inform you and suggest alternatives when possible.

3. Delivery Times

Estimated delivery windows are shown at checkout and in your order confirmation. They are estimates only and do not guarantee a specific delivery date. Delays can occur due to weather, customs, carrier capacity, or other factors beyond our control.

Business days are typically Monday through Friday, excluding public holidays. Orders placed outside business hours may be processed on the next business day.

4. Shipping Fees

Shipping fees depend on your delivery address, order weight, and the shipping method you choose. The exact amount is displayed before you complete your order. Fees may be waived for certain promotions or order thresholds as indicated on the site.

All fees are in the currency shown at checkout. Taxes or duties may apply in some regions and are your responsibility unless otherwise stated.

5. Order Processing

Once your order is confirmed and payment is received, we prepare your items for shipment. Processing usually takes 1–3 business days. You will receive an email when your order has been shipped.

If an item is out of stock or delayed, we will contact you with options such as a partial shipment, substitution (where applicable), or refund for the affected item.

6. Order Tracking

When your order ships, we will send you a tracking number and a link to track your package with the carrier. Tracking updates depend on the carrier and may not be real-time. If tracking does not update for several days, please contact us and we will follow up with the carrier on your behalf.

7. Damage or Loss in Transit

If your order arrives damaged or does not arrive within the expected window, please contact us as soon as possible with your order number and, if applicable, photos of the damage or packaging. We will work with the carrier to resolve the issue and may offer a replacement or refund in line with our return policy.

For lost or significantly delayed shipments, we will open an investigation with the carrier. Resolution may take several business days. We are not liable for delays or failures caused by the carrier or events outside our control, but we will do our best to find a fair solution.

8. International Shipping

For orders shipped across borders, delivery times may be longer due to customs clearance. You are responsible for any import duties, taxes, or fees imposed by your country. The carrier or customs may contact you for payment or documentation; non-compliance can result in delays or return of the shipment.

Some products cannot be shipped to certain countries due to legal or regulatory restrictions. We will not ship to addresses where such restrictions apply.

9. Contact

For questions about shipping, delivery, or these terms:

  • 📞+1 (234) 567-890
  • 📧info@lama.com
  • 📍Global